Customer Reviews

My Private Transfers Reviews Summary

86 Brookes Street Brisbane, Queensland

Phone: 130-049-4997

4.9

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403 Reviews

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W A Wolski

30-Dec-2018

Your driver drove very erratically, speeding up and then braking all the way, causing myself and my grandkids to feel unsafe. He was also preaching religion to me and I don't believe he had that right. Because of his behaviours, I would never use your service again and would never recommend your service to others Suggestion to Improve Employ more competent drivers

Response from My Private Transfers We are very sad to hear about the bad experience you faced. Thank you for sharing your views frankly. We took this feedback very seriously. We had a good discussion with the driver about this transfer. Kindly forgive us this time and kindly consider using us again. We look forward to serving you with 5 star experience next time

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S Licina and Families- Booked by K Brown

29-Dec-2018

Brilliant! Friendly professional drive, excellent vehicle, everything we expected.

Response from My Private Transfers Thank you so much for using our Private Airport Transfer services between Brisbane International and Gold Coast

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T Hawkins

28-Dec-2018

We were picked up by Eddie who was great. Very professional and couldn’t do more to help us.

Response from My Private Transfers We are privileged to serve you with Private Airport Transfers between Brisbane and Burleigh Heads in Gold Coast

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S M Ng

27-Dec-2018

We are very happy with the service rendered. Eddie and Anir were punctual, helpful and friendly. Will be happy to leave a 5 star review on TripAdvisor soon! Suggestion for improvement: Website payment was a bit confusing

Response from My Private Transfers Thank you for the feedback about Brisbane Airport to Brisbane Cbd transfers. We are working to improve the website payment options

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S Davydenkov

27-Dec-2018

Great service. Keep up the good work

Response from My Private Transfers Thank you for your kind words and review for the Private Transfer between Gold Coast and Brisbane

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B Cadman

18-Dec-2018

The cars were nice and a comfortable ride and the return trip to the airport by Christine was fantastic but our trip from the airport to the hotel wasn't very good our driver Darcy didn't know how to install the baby car seat or adjust the straps so my poor 6 month old was laying flat on the back seat not strapped in properly and the driver just said don't worry it's not that far she'll be fine T

Response from My Private Transfers Thank you for your frank feedback. It helped us to improve. We had a chat with Driver about this. It is important that the child and infant seats are fitted properly and safe. We will ensure that this is done properly all the time. Thank you for also sharing that on return trip all went well. Many of our customers are families with children needing child and infant seats. We aim to become one o

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V Heathcote

05-Dec-2018

My Private Transfer was a great choice for us to travel up to Brisbane from Tweed and return for our Christmas Party celebrations.

Response from My Private Transfers Thank you for the kind feedback about the corporate transfer service between Tweed Heads and Brisbane

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K Dobsa

05-Dec-2018

Service is Excellent, drivers are professional and friendly, this is the third time we've used this service for our company and we've all had excellent experiences, we'll be using my Private Transfers whenever we're in the South-east - Katie Dobsa - Rockhampton Building Approvals

Response from My Private Transfers Thank you for your kind words about our services. We look forward to serving you in the years ahead

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J THIELE

30-Nov-2018

Edward our driver was very courteous and a safe driver. His vehicle was roomy and comfortable Bookings went smoothly and nothing to report negatively. We will certainly use your service again

Response from My Private Transfers Thank you for your kind feedback. We are privileged to serve you in the years ahead for the Cruise transfers

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J Dippel

28-Nov-2018

The service was wonderful, the driver catered to our needs.

Response from My Private Transfers Thank you for your kind words. Thank you for using our services.

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M Mahaffey

28-Nov-2018

Excellent service as usual, we will continue to use My Private Transfers.

Response from My Private Transfers Thank you for using our services regularly. We are privileged to serve you.

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D Ellis

20-Nov-2018

Great Service. Excellent communication and a friendly ride both to and home from the airport. Would highly recommend.

Response from My Private Transfers Thank you for using for the Airport Transfers from Sunshine Coast to Brisbane Airport

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B Evans

20-Nov-2018

Lovely customer service, nice clean vehicle, good communication, cost-effective and a smooth ride to Brisbane. Thank you!

Response from My Private Transfers Thank you for using our services. We look forward to serving you in the years ahead.

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N Fortune

15-Nov-2018

From my initial online booking two weeks prior to pickup to arriving at my destination, it was seamless. My flight arrived from Dubai into Brisbane 45 minutes early, I phoned the driver's mobile and we arranged to meet at the pickup point at the airport. There were no delays and Abraham, my driver was a brilliant in every aspect. Suggestions for improvement: None. This was a perfect as it gets.

Response from My Private Transfers Thank you for using our services from Brisbane Airport to Middle Ridge

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T Keleher

12-Nov-2018

Thanks

Response from My Private Transfers Sincerely thankful for your kind review

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B Scott

06-Nov-2018

The driver was on time and waiting for me at Brisbane International Airport with my name clearly written on his board so he was quick to identify. We landed at 11pm so it was great knowing we would have a seamless transfer home after a gruelling 26hrs flying home

Response from My Private Transfers We look forward to serving you again. We serve Airport Transfers 24 X 7 including late night transfers

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S Browne

24-Oct-2018

Thank you

Response from My Private Transfers Thank you for the kind rating!

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J Kearns

23-Oct-2018

Our driver Eddie was ontime and waiting for us, even though our flight was very delayed and it was 1am by the time we came out of customs. Eddie was friendly and helpful and got us home safely. The vehicle was extremely comfortable and well appointed. A very comfy trip home after a long flight. Many thanks 🙂

Response from My Private Transfers Thank you for your kind feedback. Even if the flights are delayed we never leave the customers. We are glad that we could wait till 1 AM and serve you. Will pass your kind words to Eddie

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D Quinlan

21-Oct-2018

Our driver was excellent. Cordial, very professional. There was a little bit of confusion about our arrival location but it got worked out before we arrived as our flight was delayed.

Response from My Private Transfers Thank you for your kind feedback. We look forward to serving you in the years ahead

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B Collins

16-Oct-2018

Good Service